Staying on top of your cashflow is vital. So is working with a team you can trust. That’s why, when businesses depend on high-performance credit management solutions, they turn to Veritas.
Our people make the difference. We work across a wide variety of sectors and international territories. We have a deep understanding of both business-to-business (B2B) and business-to-consumer (B2C) environments. And we bring a diverse wealth of knowledge, skills and experience. Yet we combine as one cohesive team to create remarkable results, whilst enhancing reputation through respect.
In 2015, Veritas was amongst the first credit management specialists to obtain an FCA license. We share a passion for excellence in everything we do and this ethos is supported by our values.
We uncover the key issues through rigorous analysis, drawing on our experience to deliver credit management solutions with honesty, integrity and clarity.
We formulate, deliver and drive effective plans for our clients to meet their toughest sales ledger and operating challenges – and their critical improvement objectives.
We speak the same language as our clients, working as a true extension of their teams, recognising the sensitivities of their industry and business culture.
Some of our People
CEOHaving started her first debt collection business at 21, Jenny went on to lead and build PwC's Receivables Management Group - whilst still only in her 20s. This rich experience led to the launch of Veritas 15 years ago, and the springboard for the success it is today.
Honoured for her industry achievements with a Fellowship of the Chartered Institute of Credit Management, Jenny has a collegiate approach to management which ensures that everyone in the business collaborates on the business, for the collective benefit of clients, careers and credit management practice.
Jenny is a fan of visiting foreign countries, particularly ones with great coast lines that let her indulge her love of sea travel.
What the Veritas team says about Jenny……
"Jenny’s passion for the business and the profession is infectious. Everyone at Veritas feels a tremendous sense of empowerment. We are constantly challenged to go further and achieve more – something we value and hold dear."
Client ServicesMCICM and ACIB trained, Janice's early career in banking led her to a senior role managing the UK wide credit control function of a Top 100 UK law firm. An expert in recovery process, Janice has led credit management projects in a very wide range of sectors and situations.
Janice manages Veritas's national team of credit controllers and plays a key role in the development of the business through her thorough mastery of compliance, regulation and operational systems.
A fan of hot and sunny climes, Janice and her family are fervent foreign travellers.
What the Veritas team says about Janice……
"Tremendous eye for detail. Supportive. Upbeat. Positive. Put in a challenging situation I’d want Janice leading the way forward."
Company SecretaryPenny has nearly 30 years’ accounting, project management and operational experience gained with growing SMEs.
With a thorough knowledge of budget and operational business management, Penny is keen to make sure our systems are in place to gain efficiencies in both time and costs.
Penny and her partner are keen gardeners and enjoy taking part in local community events. She is also an amateur award winning producer of cakes, jams and breads!
What the Veritas team says about Penny…“Penny really understands the heartbeat of the business and has a tremendous commitment, energy and enthusiasm that keeps us on the right track as we take on new and exciting challenges.”
Training and DevelopmentEmma is a highly committed, self-motivated and resilient credit management professional dedicated to driving ongoing process improvement for our Virtual Credit Control clients. As an MCICM (Grad) she brings excellent financial, communication and problem-solving skills to every assignment.
As a busy mother of two and with over ten years’ experience in credit control and financial management, Emma has fine-tuned her multi-tasking skills and has the ability to adapt to high pressure situations.
What the Veritas team says about Emma……
“Emma is thorough and focused in her approach, with a ‘can do’ attitude. Working with Emma is easy because nothing is too much trouble and both her professional practice and commercial experience brings a capability to our clients that ensures great results and service levels.”
Credit ControlNicola brings extensive credit management and financial services experience to Veritas, gained from more than 37 years at the RBS Group.
Having started work with NatWest straight out of school, Nicola worked her way up through the ranks, managing teams and a Branch. She then moved within the group to RBS Invoice Finance where she spent the last 10 years, latterly as Credit Control Manager.
Nicola relocated from London to the South Coast 18 months ago, a great example of the flexibility that the Veritas Virtual™ service affords our Credit Management team and our clients. In her free time, she loves nothing more than sitting in her car eating ice cream, watching the waves roll in. She also has 2 beautiful Shih Tzu puppies which keep her busy, and enjoys spending time with family and friends.
What the Veritas team says about Nicola……
"Nicola is a superb, highly experienced credit management professional. She has not only seen every nuance of credit control and every kind of business scenario in her years in banking but also as a result has a genuine empathy with our clients and partners in the financial services sector."
Credit ControlA shift from retail banking to credit management at Veritas was a great move for Gemma, as her rise in the company lays testament to her skill as a credit controller.
Gemma is a real technical whizz and can deliver Veritas' services across a variety of accounting packages, such as SAP, Sage and XERO. She also excels at Excel and plays a key training role for the team within the business.
Gemma is a passionate charity fundraiser, with her eyes set firmly on completing a half marathon. And she thoroughly spoils her Chihuahua 'Rolo'.
What the Veritas team says about Gemma……
"She is a young star shining brightly. Enthusiastic, bright and bubbly, Gemma has a real 'can do' attitude that is infectious."
CollectionsOne of Veritas' longest serving staff, Denise brings nearly three decades of experience to bear, including ten years in insolvency. Denise heads Veritas' collections services, delivering end-stage collections for a wide spectrum of clients.
Denise's specialist subject is problematic debts. She is forensic and tenacious in discovering the true reasons for non-payment and is legendary for her politeness, persistence and persuasion.
A keen cricketer, with connections at the highest levels in the game, Denise also enjoys exploring the UK countryside in her touring caravan.
What the Veritas team says about Denise……
"Tenacious at the detail. Denise has the ability to drill right down to the real reasons why that debt is unpaid to get the situation shifting forward positively."
PA to the DirectorateEmma is a highly organised member of the Veritas team, assisting the Directors with diary management and ensuring that members of the Management Team are on track with their busy schedules. She is also an active support in our business development and staff development activity.
Utilising our bespoke CRM system, Emma is key within the management of our client related data in accordance with GDPR.
Having worked in the invoice finance industry for 13 years starting with Arbuthnot Commercial Finance before moving to Bibby Financial Services, Emma brings a wealth of knowledge and experience to the Veritas team.
Emma loves a challenge and gets involved in a number of charity events – ranging from sky diving to taking on the Three Peaks Challenge and walking the foothills of the Himalayas and parts of the Great Wall of China. Emma has a two-year old daughter and enjoys spending time with her family.
What the Veritas team says about Emma…… “Emma is a breath of fresh air and is wonderful with people, bringing out the best from everyone she meets. She is extremely well organised and self-motivated and has an incredible talent for organising others.”
Business DevelopmentZara is a highly enthusiastic and ambitious member of the team, bringing along with her (what we have coined) the ‘Zing’Factor’to all of our Business Development activity. Working closely with our PR and Marketing team, Zara is driving our Virtual Credit Control campaign.
As an LSE graduate and having been awarded a Future Leaders award, Zara exudes a winning attitude and likes to take an ‘Out of the Box’ approach to business. As a previous Brand Champion and working within Marketing, Zara has gained an abundance of knowledge within the creative sphere and this matched with her passion for achieving results, creates the perfect combination for Zara’s role within Business Development.
As a fond reader and fan of boxing, one of Zara’s favourite quotes is from Muhammad Ali’s book, The Soul of A Butterfly (2004). “If the mind can conceive it, and my heart can believe it- then I can achieve it”. Zara calls this her motto for life and is a firm believer that you can achieve great things, with a positive mindset and added perseverance.
IT DevelopmentAs the Ernest Shackleton of the Veritas business, Sara is our pioneer in the development of our apps. Her work enables the team to deliver a highly regarded, technology enabled, service.
With Sara's scientific background and analytical mind, she is able to delve into the 365 environment, the platform that Veritas uses in all aspects of our business. She proactively creates IT enabled process to support HR, Finance and Client Support.
What the Veritas team says about Sara......
"Sara has impressed us with her innovative approach to business solutions. Constantly at the forefront of new technology, we have great fun experiencing new ways of communication and engagement as a team. Sara is not afraid to bring new ideas which are critical to the fast paced world of virtual services".
In her spare time, Sara like's to give back to the community by knitting squares for blankets to donate to the local animal refuge.