Jenny Oldfield

CEO

Having started her first debt collection business at 21, Jenny went on to lead and build PwC's Receivables Management Group - whilst still only in her 20s. This rich experience led to the launch of Veritas 15 years ago, and the springboard for the success it is today.

Honoured for her industry achievements with a Fellowship of the Chartered Institute of Credit Management, Jenny has a collegiate approach to management which ensures that everyone in the business collaborates on the business, for the collective benefit of clients, careers and credit management practice.

Jenny is a fan of visiting foreign countries, particularly ones with great coast lines that let her indulge her love of sea travel.

What the Veritas team says about Jenny……
"Jenny’s passion for the business and the profession is infectious. Everyone at Veritas feels a tremendous sense of empowerment. We are constantly challenged to go further and achieve more – something we value and hold dear."

Janice Megram

Client Services

MCICM and ACIB trained, Janice's early career in banking led her to a senior role managing the UK wide credit control function of a Top 100 UK law firm. An expert in recovery process, Janice has led credit management projects in a very wide range of sectors and situations.

Janice manages Veritas's national team of credit controllers and plays a key role in the development of the business through her thorough mastery of compliance, regulation and operational systems.

In addition Janice uses her extensive knowledge to oversee the educational development of the Credit Control team through the knowledge zone, skills matrix and hands- on project experience.

A fan of hot and sunny climes, Janice and her family are fervent foreign travellers.

What the Veritas team says about Janice……
"Tremendous eye for detail. Supportive. Upbeat. Positive. Put in a challenging situation I’d want Janice leading the way forward."

Emma Burgess

Credit Controller

Emma is a key member of our Credit Control Team and has helped project manage some of our more challenging assignments on a UK and international basis.

With over 20 years’ experience in the credit control environment, Emma’s skills with people and understanding complex process are real assets and bring immense value to the clients of Veritas.

Emma previously worked with a variety of different divisions of a major logistics company where her final role was to assist in the transition of the credit control department from the UK to offshore.

In her spare time, Emma loves spending time with family and friends out and about in scenic places and anything science related!

What the Veritas Team say about Emma….

“Emma’s wealth of experience in credit control enables her to manage large and complex sales ledgers with ease. She is methodical and tenacious in her approach and enjoys the more challenging sales ledgers and account reconciliations. With a desire to keep learning and training, Emma is a key member of our knowledge zone team, ensuring that the wider team receive ongoing training and keep abreast of the developments in the credit industry.”

Nicola Cresswell

Credit Control

Nicola brings extensive credit management and financial services experience to Veritas, gained from more than 37 years at the RBS Group.

Having started work with NatWest straight out of school, Nicola worked her way up through the ranks, managing teams and a Branch. She then moved within the group to RBS Invoice Finance where she spent the last 10 years, latterly as Credit Control Manager.

Nicola relocated from London to the South Coast 18 months ago, a great example of the flexibility that the Veritas Virtual™ service affords our Credit Management team and our clients. In her free time, she loves nothing more than sitting in her car eating ice cream, watching the waves roll in. She also has 2 beautiful Shih Tzu puppies which keep her busy, and enjoys spending time with family and friends.

What the Veritas team says about Nicola……

"Nicola is a superb, highly experienced credit management professional. She has not only seen every nuance of credit control and every kind of business scenario in her years in banking but also as a result has a genuine empathy with our clients and partners in the financial services sector."

Denise Jones

Collections

One of Veritas' longest serving staff, Denise brings nearly three decades of experience to bear, including ten years in insolvency. Denise heads Veritas' collections services, delivering end-stage collections for a wide spectrum of clients.

Denise's specialist subject is problematic debts. She is forensic and tenacious in discovering the true reasons for non-payment and is legendary for her politeness, persistence and persuasion.

A keen cricketer, with connections at the highest levels in the game, Denise also enjoys exploring the UK countryside in her touring caravan.

What the Veritas team says about Denise……
"Tenacious at the detail. Denise has the ability to drill right down to the real reasons why that debt is unpaid to get the situation shifting forward positively."

Emma Lodge

PA to the Directorate

Emma is a highly organised member of the Veritas team, assisting the Directors with diary management and ensuring that members of the Management Team are on track with their busy schedules. She is also an active support in our business development and staff development activity.

Utilising our bespoke CRM system, Emma is key within the management of our client related data in accordance with GDPR.

Having worked in the invoice finance industry for 13 years starting with Arbuthnot Commercial Finance before moving to Bibby Financial Services, Emma brings a wealth of knowledge and experience to the Veritas team.

Emma loves a challenge and gets involved in a number of charity events – ranging from sky diving to taking on the Three Peaks Challenge and walking the foothills of the Himalayas and parts of the Great Wall of China. Emma has a two-year old daughter and enjoys spending time with her family.

What the Veritas team says about Emma…… “Emma is a breath of fresh air and is wonderful with people, bringing out the best from everyone she meets. She is extremely well organised and self-motivated and has an incredible talent for organising others.”

 

Tzarina Booth

Senior Business Administrator

Tzarina works in Central Operations, helping to co-ordinate the support streams that make Veritas the business it is. With 30 years experience of business organisation, administrative, training and management skills she has worked in diverse industries from Law to Silicone manufacturing.

Having previously lived and worked in Hong Kong she now brings her extensive skills to Veritas helping things run smoothly in the background for all of our client services.

Outside of work, Tzarina is mum to an extremely active youngster and loves all things yarn related and is currently addicted to knitting socks!

What the Veritas Team say about Tzarina….

“Tzarina is a very important part of both our service delivery and support team. Tzarina brings a wealth of experience to her role which includes streamlining processes and system implementation. In addition to being a skilled trainer, she is upbeat and enthusiastic in her service delivery, whether that is developing new operational process or giving the weekly soundbite training to the team.  Her organisational and project management skills ensure that our business operations run smoothly and efficiently.

Sara Peers

IT Development

As the Ernest Shackleton of the Veritas business, Sara is our pioneer in the development of our apps. Her work enables the team to deliver a highly regarded, technology enabled, service.

With Sara's scientific background and analytical mind, she is able to delve into the 365 environment, the platform that Veritas uses in all aspects of our business. She proactively creates IT enabled process to support HR, Finance and Client Support.

What the Veritas team says about Sara......

"Sara has impressed us with her innovative approach to business solutions. Constantly at the forefront of new technology, we have great fun experiencing new ways of communication and engagement as a team. Sara is not afraid to bring new ideas which are critical to the fast paced world of virtual services".

In her spare time, Sara like's to give back to the community by knitting squares for blankets to donate to the local animal refuge.