Jenny Oldfield

CEO

Having started her first debt collection business at 21, Jenny went on to lead and build PwC's Receivables Management Group - whilst still only in her 20s. This rich experience led to the launch of Veritas 15 years ago, and the springboard for the success it is today.

Honoured for her industry achievements with a Fellowship of the Chartered Institute of Credit Management, Jenny has a collegiate approach to management which ensures that everyone in the business collaborates on the business, for the collective benefit of clients, careers and credit management practice.

Jenny is a fan of visiting foreign countries, particularly ones with great coast lines that let her indulge her love of sea travel.

What the Veritas team says about Jenny……

"Jenny’s passion for the business and the profession is infectious. Everyone at Veritas feels a tremendous sense of empowerment. We are constantly challenged to go further and achieve more – something we value and hold dear."

Janice Megram

Client Services Director

MCICM and ACIB trained, Janice's early career in banking led her to a senior role managing the UK wide credit control function of a Top 100 UK law firm. An expert in recovery process, Janice has led credit management projects in a very wide range of sectors and situations.

Janice manages Veritas's national team of credit controllers and plays a key role in the development of the business through her thorough mastery of compliance, regulation and operational systems.

In addition Janice uses her extensive knowledge to oversee the educational development of the Credit Control team through the knowledge zone, skills matrix and hands- on project experience.

A fan of hot and sunny climes, Janice and her family are fervent foreign travellers.

What the Veritas team says about Janice……

"Tremendous eye for detail. Supportive. Upbeat. Positive. Put in a challenging situation I’d want Janice leading the way forward."

Emma Burgess

Credit Control Team Leader

Emma is a key member of our team and has helped project manage some of our more challenging assignments on a UK and international basis. As our Credit Control Team Leader she oversees the services delivered by the Virtual Credit Control Team.

With over 20 years’ experience in the credit control environment, Emma’s skills with people and understanding complex process are real assets and bring immense value to the clients of Veritas.

Emma previously worked with a variety of different divisions of a major logistics company where her final role was to assist in the transition of the credit control department from the UK to offshore.

In her spare time, Emma loves spending time with family and friends out and about in scenic places and anything science related!

What the Veritas Team say about Emma….

“Emma’s wealth of experience in credit control enables her to manage large and complex sales ledgers with ease. She is methodical and tenacious in her approach and enjoys the more challenging sales ledgers and account reconciliations. With a desire to keep the Virtual Credit Control Team the absolute best they can be for our clients, Emma ensures that they receive ongoing training and keep abreast of the developments in the credit industry.”

Janet Dickson

Commercial Director

Janet brings language skills to the Veritas team (French and Spanish). Having worked at PwC for many years, she lead the Receivables Management Groups European and pan global credit control projects during her time there. Janet also managed many on site projects working directly within client businesses, countries include England, France, Spain and Canada.

Following her time at PwC Janet set up her own debt recovery business working in various industries including credit hire, media, telecoms and local council. Janet also assisted other financial companies with insolvencies and receiverships. This provides Janet with a wide knowledge of credit management processes and procedures.

Janet lives on the South Coast and loves running, she has completed several marathons and ultra-marathons. She also loves to spend time with her family and her much loved dog Dave.

What the Veritas team says about Janet……

"As our Commercial Director, Janet has brought an energy into the business which underpins our business development activities. Her experience and training will bring a real quality to sharing our services with our valued clients across the UK, Europe and US"

Denise Jones

Collections

One of Veritas' longest serving staff, Denise brings nearly three decades of experience to bear, including ten years in insolvency. Denise heads Veritas' collections services, delivering end-stage collections for a wide spectrum of clients.

Denise's specialist subject is problematic debts. She is forensic and tenacious in discovering the true reasons for non-payment and is legendary for her politeness, persistence and persuasion.

A keen cricketer, with connections at the highest levels in the game, Denise also enjoys exploring the UK countryside in her touring caravan.

What the Veritas team says about Denise……

"Tenacious at the detail. Denise has the ability to drill right down to the real reasons why that debt is unpaid to get the situation shifting forward positively."

Julie Yates

Credit Controller

Julie has a wealth of experience in credit control roles and helps to deliver our sales ledger monitoring and collection services to clients across a broad range of sectors. With her involvement in our invoice finance related projects, she is quick to understand the complexities of the various finance and funding platforms that exist.

Julie is the gatekeeper to our Knowledge Zone where we gather all the useful information a Credit Controller needs to complete their work for a client, such as; customer procurement portal management, methodologies to deliver KPI implementation and reporting and credit policy. In this role, Julie assists in team training by delivering the weekly excel soundbite sessions.

As part of her role Julie also assists the Directors in our regulatory and compliance procedures, ensuring our team are trained on all aspects of compliance.

With a passion for travel, Julie has visited many countries across the globe. She is also a keen hiker and can be found walking in the Dales on most summer weekends.

What the Veritas team says about Julie……

“If we have a question on anything technical or compliance related, we usually ask Julie first. Having the Knowledge Zone available to us is a real benefit to our clients. She is an excellent trainer and we have all benefitted, and continue to benefit, from the weekly soundbite sessions.

Nicola Cresswell

Credit Controller

Nicola brings extensive credit management and financial services experience to Veritas, gained from more than 37 years at the RBS Group.

Having started work with NatWest straight out of school, Nicola worked her way up through the ranks, managing teams and a Branch. She then moved within the group to RBS Invoice Finance where she spent the last 10 years, latterly as Credit Control Manager.

Nicola relocated from London to the South Coast 18 months ago, a great example of the flexibility that the Veritas Virtual™ service affords our Credit Management team and our clients. In her free time, she loves nothing more than sitting in her car eating ice cream, watching the waves roll in. She also has 2 beautiful Shih Tzu puppies which keep her busy, and enjoys spending time with family and friends.

What the Veritas team says about Nicola……

"Nicola is a superb, highly experienced credit management professional. She has not only seen every nuance of credit control and every kind of business scenario in her years in banking but also as a result has a genuine empathy with our clients and partners in the financial services sector."

Sara Peers

IT Development

As the Ernest Shackleton of the Veritas business, Sara is our pioneer in the development of our apps. Her work enables the team to deliver a highly regarded, technology enabled, service.

With Sara's scientific background and analytical mind, she is able to delve into the 365 environment, the platform that Veritas uses in all aspects of our business. She proactively creates IT enabled process to support HR, Finance and Client Support.

In her spare time, Sara like's to give back to the community by knitting squares for blankets to donate to the local animal refuge.

What the Veritas team says about Sara......

"Sara has impressed us with her innovative approach to business solutions. Constantly at the forefront of new technology, we have great fun experiencing new ways of communication and engagement as a team. Sara is not afraid to bring new ideas which are critical to the fast paced world of virtual services".