6 Weeks In Virtual Credit Control
DELIVERING VIRTUAL CREDIT CONTROL SERVICES DURING THE COVID-19 PANDEMIC
This article describes our experiences over the last six weeks and how businesses can revisit their credit control processes to ensure they are maximising the opportunity to get paid and are prepared for the restart of their customers’ businesses.
“It has always been our aim to see all businesses get paid on time for the goods or services they have already supplied to their customers.
During the Covid-19 lockdown, we are offering clients a FREE sales ledger health check by one of our Credit Management Team.
All we ask is that you allow us to take the opportunity to use your data to provide additional sales ledger health check training to one of our more junior members of our Credit Control Team.
This means the service will be slower than our usual next day reporting for this type of work.
Jenny Oldfield FCICMBack
B2B Credit Control - Instalments & Late Payment Interest"Historically repayment plan arrangements have been limited to the odd customer with cash flow issues, it is now more prevalent and credit control software needs to adapt to deal with that, free up the credit controllers time and provide accurate management information”. Janice Megram, Client Services Director, Veritas Commercial Services.
Taking Legal Proceedings To Recover A Debt In COVID-19 TimesOur interview with Michael Smeaton of Bermans....
I asked Michael his thoughts on how matters are currently progressing through the courts because, with around half of the courts being closed, you would naturally expect some delays?
We Lost The Filing Cabinets!Adopting Microsoft 365 as the platform for remote based workers. We would be delighted to share our experience of remote working so, if you need any help or advice, please don’t hesitate to ask.