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Inside Guide Review - Know your DSO

When I first started out in credit control, I was asked my thoughts on DSO as a KPI. At that time, I didn’t have a clue what either of those three letter acronyms meant (no-one is born knowing them!), so if you just read that and thought the same, then I draw some comfort from the fact that I was not alone.

KPIs (Key Performance Indicators) are measureable values that companies use to monitor their performance against their business objectives and DSO (Days Sales Outstanding) is just one example of them. Whilst talking of definitions, DSO is a measurement used in credit control to indicate how a sales ledger is performing.

The team at Veritas has produced an ‘Inside Guide’ that explains, quite simply, how DSO is calculated (and the different types of DSO calculations that there are!). This accessible guide provides working examples of the calculations and is designed to be easy to read and understand.

I wish someone had given me this short guide to DSO when I first started as a credit controller. Click here to read the guide

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